https://academy.test.quriobot.com/knowledge-base/Recent content in Knowledge base on asdfasdfasdfasdfdddHugo -- gohugo.ioen-ushttps://academy.test.quriobot.com/knowledge-base/create-a-knowledge-base-for-your-and-your-clients/Mon, 01 Jan 0001 00:00:00 +0000https://academy.test.quriobot.com/knowledge-base/create-a-knowledge-base-for-your-and-your-clients/You can create knowledge bases for you and your clients to serve the purpose of FAQ, reference documentation, etc. Having and constantly updating the knowledge base allows saving time both for you and your customers as it has built-in search and is fully i18n-aware, SEO-friendly and can be put on your own custom domain! Here are the steps to set it up: Step 1. Click the knowledge base from the menu item:https://academy.test.quriobot.com/knowledge-base/how-to-import-the-knowledge-base-content-from-freshdesk/Mon, 01 Jan 0001 00:00:00 +0000https://academy.test.quriobot.com/knowledge-base/how-to-import-the-knowledge-base-content-from-freshdesk/If you’d like to switch to our implementation of the knowledge base from Freshdesk’s one, here are the steps to take: Step 1. Create Freshdesk integration using Organisation -> Integrations page: Where subdomain is your Freshdesk subdomain name. And the API key can be obtained from the profile settings. Learn more here. Step 2. From your knowledge base edit page, select import creation: Select integration type - Freshdesk For the Integration - the previously created integration