https://academy.test.quriobot.com/live-chat/Recent content in Live chat on asdfasdfasdfasdfdddHugo -- gohugo.ioen-ushttps://academy.test.quriobot.com/live-chat/how-to-import-the-live-chat-ticket-content-from-freshdesk/Mon, 01 Jan 0001 00:00:00 +0000https://academy.test.quriobot.com/live-chat/how-to-import-the-live-chat-ticket-content-from-freshdesk/If you’d like to switch to our implementation of the live chat from Freshdesk’s one, here are the steps to take: Step 1. Create Freshdesk integration using Organisation -> Integrations page: Where subdomain is your Freshdesk subdomain name. And the API key can be obtained from the profile settings. Learn more here. Step 2. From the chats page, select import creation: Select integration type - Freshdesk For the Integration - the previously created integrationhttps://academy.test.quriobot.com/live-chat/human-takeover-of-the-qb-conversation-via-live-chat/Mon, 01 Jan 0001 00:00:00 +0000https://academy.test.quriobot.com/live-chat/human-takeover-of-the-qb-conversation-via-live-chat/We built Quriobot with the idea that it will work 24/7 for you, without the need for human take over. That being said, if you still want to allow the human fallback, we offer a solution for Connect Quriobot to external Chat services or you use a solution like switching. Or use our Quriobot on Facebook Messenger solution as that supports live chat! While we’re still finishing the development of the native live chat support, you can already try out the public beta version of it.