https://academy.test.quriobot.com/results-reports-and-exporting/Recent content in Results, reports and exporting on asdfasdfasdfasdfdddHugo -- gohugo.ioen-ushttps://academy.test.quriobot.com/results-reports-and-exporting/bot-responses-reporting/Mon, 01 Jan 0001 00:00:00 +0000https://academy.test.quriobot.com/results-reports-and-exporting/bot-responses-reporting/Quriobot offers 7 different types of reporting, but before going into the different reporting types, some important tips: Make sure you havethe right filter settings: on the top left you can set the dates, sizes, and data specifics of each report; All reports haveprint options on the top right; The data of your bot can bedownloaded in the Results grid (download button on the top right); Removal of (test) data is described here; All reports can beshared externally, which is described here.https://academy.test.quriobot.com/results-reports-and-exporting/chat-transcripts-and-sending-it-to-the-user/Mon, 01 Jan 0001 00:00:00 +0000https://academy.test.quriobot.com/results-reports-and-exporting/chat-transcripts-and-sending-it-to-the-user/To see what your user(s) did in your bot is now available in a very nice report we call the Chat transcript and can be found on the Results page (third in the dropdown when you select the Report option on the Dashboard or on the left of your preview/save button when editing a bot). When you select one of those reports, highlighted in the red circle above, you will be lead to the page which shows you the chat-transcript:https://academy.test.quriobot.com/results-reports-and-exporting/digest-notifications-for-the-bot-responses/Mon, 01 Jan 0001 00:00:00 +0000https://academy.test.quriobot.com/results-reports-and-exporting/digest-notifications-for-the-bot-responses/In order to always stay up-to-date on how your bot is performing, you can enable the digest notifications which would be sent daily, weekly, or monthly. This is controlled from the Connections & Notifications -> Notification settings of the Bot edit page: Additionally, you can: customize the subject for the email notifications for each type of the digest separately include statistics of the number of answers given to the steps you select If that’s an option-aware step type (yes-no, multiple-choice, auto-complete, etc), then, in addition to the total number of the answers given, you’ll see the numbers per answer option separately:https://academy.test.quriobot.com/results-reports-and-exporting/exporting-your-results/Mon, 01 Jan 0001 00:00:00 +0000https://academy.test.quriobot.com/results-reports-and-exporting/exporting-your-results/Quriobot provides in-depth results and reporting. To export your results (as CSV)you have to go via the dashboard and click on the right side, on Reports, and select Results grid: Here you can see various bits of info about the customers that have spoken to your bot, but also information on device type and OS and the time of the interaction. To download your results in CSV format click on the download icon at the top right side of the screen.https://academy.test.quriobot.com/results-reports-and-exporting/remove-test-data-to-reset-your-reporting/Mon, 01 Jan 0001 00:00:00 +0000https://academy.test.quriobot.com/results-reports-and-exporting/remove-test-data-to-reset-your-reporting/If you want to remove data after having tested the bot as to not influence the statistics, just follow these steps. Step 1: To do this you have to go to the Results page of your bot Step 2: In this overview, you can see all your results with each conversation displayed per row. You can select your test data and click on the trashcan to remove it. That’s it! You have now cleaned up statistics.https://academy.test.quriobot.com/results-reports-and-exporting/shareable-reporting-and-how-to-share-your-real-time-reports/Mon, 01 Jan 0001 00:00:00 +0000https://academy.test.quriobot.com/results-reports-and-exporting/shareable-reporting-and-how-to-share-your-real-time-reports/Quriobot supports multiple ways of sharing reports by offering CSV and PDF downloads of the reports in our system, but we have now made it possible to allow real-time sharing of your reports! The only thing you have to do is click on the share button and a unique link is created for you to share. You can find the Share button in each Report in the system. Please note to be cautious with sharing your link: The link that is generated is unique and has no time or user-based validity.https://academy.test.quriobot.com/results-reports-and-exporting/when-the-response-data-is-stored-and-the-notifications-and-response-actions-are-executed/Mon, 01 Jan 0001 00:00:00 +0000https://academy.test.quriobot.com/results-reports-and-exporting/when-the-response-data-is-stored-and-the-notifications-and-response-actions-are-executed/Quriobot works differently than many other chat solutions: it is a mini-app for your user, which doesn’t depend on the permanent network connection. Due to this design, the moment when the response data is available in the reporting, also when the notifications and response actions are executed might need some clarification. Here’s the diagram of what happens and when: Important note on the drop-outs: the response data is still stored even if the bot flow is not fully finished by the user, but the moment when this happens depends on the moment when the browser window or tab will be closed, or the user would navigate to the other page.