https://academy.test.quriobot.com/tags/fallback/Recent content in fallback on asdfasdfasdfasdfdddHugo -- gohugo.ioen-ushttps://academy.test.quriobot.com/how-to-build-an-advanced-bot/using-both-quriobot-and-help-scout/Mon, 01 Jan 0001 00:00:00 +0000https://academy.test.quriobot.com/how-to-build-an-advanced-bot/using-both-quriobot-and-help-scout/So, although we have a live chat option in Quriobot you can use the best of both worlds! Meaning that you use Quriobot to start your Help Scout Beacon if a user wants to talk to a live person and switch back once that conversation is over! Pretty cool, right? So here is the demo of Quriobot using Help Scout Beacon as a fallback for the live chat: Step 0: In this explanation, I already assume you have a Quriobot running on your website.